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We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

*On occasion we do experience backorders, if the item(s) you have ordered is on backorder a customer service representative will contact you within 24 hours of your order being placed. You will have the option to modify the order to a comparable item(s), wait on the backordered item(s), or cancel the order.

*If you have a request or special instructions regarding your order please contact our customer service department at [email protected] or 844-786-8477 as soon as possible to be sure that your needs are met.

*If you need to cancel an order please contact us immediately at [email protected] or 844-786-8477. If your order is already in our warehouse packed to ship we cannot guarantee that the order can be canceled. If we are unable to cancel your order due to this reason please see our return policy below.